At Aadai Alankara, customer satisfaction is our priority. We strive to provide premium quality ethnic wear and ensure every order reaches you in perfect condition.
Returns
We accept returns only in the following cases:
-
The product received is damaged, defective, or incorrect.
-
The product delivered does not match the order placed.
To request a return, customers must contact us within 48 hours of delivery with clear photos and order details.
Products must be:
-
Unused and unwashed.
-
In their original condition.
-
Returned with original tags, packaging, and invoice.
Non-Returnable Items
The following items are not eligible for return or exchange:
-
Products purchased during sales, special offers, or clearance events.
-
Items damaged due to improper handling after delivery.
-
Products returned without original packaging or tags.
-
Slight color variations due to photography, lighting, or screen settings.
Refunds
Once the returned product is received and inspected, we will notify you regarding the approval of your refund.
If approved:
-
Refunds will be processed within 5–7 business days.
-
The amount will be credited to the original payment method used during purchase.
Exchange Policy
Exchanges are available only for damaged, defective, or incorrect products subject to stock availability.
Cancellation Policy
Orders can be cancelled only before dispatch. Once an order has been shipped, cancellation requests cannot be accepted.
Shipping Charges
Shipping charges are non-refundable unless the return is due to an incorrect, damaged, or defective product delivered by us.
Contact Us
For return, exchange, or refund requests, please contact us with your Order ID and product images.
Aadai Alankara
📧 Email:
📱 Customer Support: +91
We are committed to providing a smooth shopping experience and ensuring customer satisfaction with every purchase.